Returns

Returns & Exchanges

We accept refunds for any reason! Whether you are unsatisfied or simply changed your mind.

At Spiricity we do our absolute best to ensure that our product descriptions are as in depth as possible so that you will not encounter any unexpected surprises when you receive our products.  We want our customers to know exactly what they are ordering.

Policy Guidelines:

  • Our return policy lasts 14 days. If 14 days have gone by since you received your products, we unfortunately cannot offer you a refund or exchange.
  • To complete your return, we require a receipt or proof of purchase.
  • Email us at support@spiricity.com
  • Wait for our email with the US mailing address
  • There are certain situations where only partial refunds are granted (if applicable).
  • Due to inspection, warehouse, and processing costs a 20% Restocking Fee will be applied to all orders that are returned and refunded. Orders that are being exchanged or items being returned/exchanged due to manufacturers defect will not incur this restocking fee. The fee will be applied to the original order and the remaining balance will be refunded.
  • Buyer pays for return shipping
ITEMS NOT ELIGIBLE FOR REFUND OR STORE CREDIT:
  • Customized items or engraved items.
  • Returns received in damaged/worn condition.
  • Returns received after 7 days of the original order shipment date.
  • All sales and/or clearance marked down products

How to Return:

  • Each return should be accompanied with a Return Form.
  • Please fill out accordingly, to the best of your ability and send the product and return slip to the address we provide via email
  • For any questions or concerns, please email us at support@deeporigins.com
All items purchased directly from our website are eligible for returns and/or exchange with proof of  purchase. If you are not 100% satisfied with your purchase, we will gladly exchange it or provide you with store credit. (Customers may have to pay for shipping and additional billing depending on the nature of the request) .

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Any sale, clearance marked down and/or free gifted items are final.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
*Any clearance marked down and/or free gifted items